You have to care about your products, not just making money.

People who know what they’re talking about don’t need to read their own slides.

Owning your own building ties your hands when you need to downsize.

Life tends to give us what we deserve, not what we need. God tends to do the opposite.

Trying to inspire hope may actually create expectations that you can’t meet.

Botching a simple transaction multiple ways over several days does not bode well for the long-term success of a small service business.

Don’t talk while chewing an apple.

It’s okay if you haven’t decided or you’re not ready to say or you can only share part of the story or you have bad news or you have no news, but days of radio silence is not cool.

Make sure people know you’re hiring their head, not just their hands.

Edison wasn’t wrong 10,000 times; the light bulb was a 10,000-step process.

Recognize that you may be in this very position to give the very feedback to your boss that you fear giving.

Recognizing that something needs to change is a lot easier than figuring out what it is.

You can’t live your life based on the expectations of other people. #AndyAndrews

Bosses (teachers for kids) have an incredible amount of power over our lives.

Laptop screens don’t have much tolerance for having things tossed on the bag they’re in.

Taking time to listen and build relationships with your client pays off when they want to include you in Plan B as their deal falls apart.

Two all nighters can reverse your fortunes and restore your reputation.

Little bites of appreciation and encouragement really motivate me.

Critical emails can put me out of the game for a day or more.

Treat music, television, and the internet as guests in your mind and select them as carefully as you would friends.